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	Are calls to cell phones more expensive? Yes, calls to cell phones cost a few cents more Are phone calls a "Voice over IP" service? No our Phone Cards Calls are placed on a n international fiber-optic network which allows for the same quality as the major carriers. Because of our position as an international carrier, we can offer rates that can complete with most Voice over IP services, yet we avoid the often low quality of Voice over IP. Can I use my Phone Card to dial another country other than the country I originally bought the card for? Yes, however, the rates that are advertised on the web only apply to the specific country in which the card was intended. Please visit the respective rate page for the destination Do the advertised rates apply 24 hours a day, 7 days a week? Yes, our rates are good 24 hours a day, 7 days a week, and assume the entire card is used on a single call. If my Phone Card expires can I be reimbursed for the unused portion of the card? No please make sure to exhaust your Phone Card prior to 90 days from the date of purchase Is it save to purchase your service over the internet? Our technology makes it possible for sensitive data to be safely transmitted over the Internet, the information is encrypted using proprietary and secure socket layer (ssl) technology Is there a connection fee for the Phone Cards? Depending upon what card you are purchasing there could be a connection charges. We also have cards without connection charges. Other Questions? If you have any questions, please call our customer service at toll free 1-888-562-9949 Or E-mail us at info@wcicards.com How can i see my account informations? We will save your account activities for 3-4 weeks. After that we delete the data and have no records of your account activities How do i use my phone card? Here are the steps to follow: Dial the toll free access number. When prompted, enter your PIN number or authorization code When prompted, dial the destination number: For US calls 1 + Area Code + Number, International calls 011 + Country Code + City Code + Number Can I recharge my Phone Card? No, You cannot recharge your Phone Card, you may always purchase another one through our website. When reordering, simply make your purchase selection and enter your Log In information. Your new Phone Card(s) will be issued immediately! Or you can call us at toll free 1-888-562-9949 to get you new #. Can we use PayPhone to make calls? Yes! Calls can be made from PayPhone usually There are some charges associates when making calls from payphones Usually .69 to .79